Incanova presents Girikon.Ai, the agentic unified AI agent platform built for Salesforce contact centers. Girikon.Ai brings voice, SMS, WhatsApp, and CTI together so teams can stop juggling multiple tools and finally get a single, live view of the customer. Instead of a fragmented CX stack with scattered reporting, Girikon.Ai unifies omnichannel support in one Salesforce console, with zero middleware and native data sync in real time.
With Girikon.Ai, businesses can deploy omnichannel AI agents that work across every touchpoint—answering, routing, and resolving cases end-to-end, while still escalating to humans when needed. The platform is designed for enterprise-grade reliability, including 99.99% uptime, and targets measurable improvements like reduced handle time and more AI-resolved queries.
Why Girikon.Ai for modern CX
Consolidate channels and simplify operations with Salesforce-native integrations and unified analytics.
What you can automate
Calls, messaging, routing, and AI chat assistance—powered by dedicated Girikon.Ai products for voice, CTI, SMS/WhatsApp, and chat.
Source: https://www.girikon.ai/
Ready to move to an agentic, omnichannel future with Girikon.Ai.