Chatboq is Incanova’s one-page overview of how Chatboq helps teams deliver faster, more personal support. With an all-in-one live chat widget and AI chatbot, Chatboq lets you greet visitors instantly, automate common questions, and still keep human control when it matters. The result is a smarter customer experience that feels human—not robotic.
One inbox for every conversation
Chatboq brings live chat, email, and social messages into a single omnichannel inbox, so your team can reply quickly and never miss a lead or follow-up. It also includes analytics and reporting to track response time, resolution rate, CSAT, peak chat hours, and agent performance in real time.
Automation with empathy
Chatboq’s AI chatbots use conversational flows tailored to visitor intent. They guide users to the right answers and can hand off to humans whenever empathy, context, or complex issues are needed. Live support across desktop, tablet, and mobile helps teams stay responsive from anywhere.
Source: https://chatboq.com/
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